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User guide

At Leo Life Style, we are committed to delivering your orders efficiently and on time. Please read our shipping policy carefully to understand how we handle deliveries.

1. Shipping Locations

• We currently ship across India.

• International shipping is not available at this time.

2. Processing Time

• Orders are processed within 1-2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

3. Estimated Delivery Time

• Standard Shipping: 5-7 business days

• Express Shipping: 2-4 business days (if available)

• Delivery times may vary based on location, weather, and courier service.

4. Shipping Charges

• Standard Shipping: [Insert Cost] or Free for orders above ₹999.

• Express Shipping: Additional charges apply.

• Exact shipping charges will be calculated at checkout.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.

• You can track your order on our website or the courier partner’s website.

6. Delivery Attempts & Undelivered Packages

• Our courier partners will make multiple delivery attempts.

• If the package is undelivered due to incorrect address or unavailability, it may be returned to us. Additional charges may apply for re-shipping.

7. Damaged or Lost Shipments

• If you receive a damaged package, please contact us within 24 hours with images of the product and packaging.

• If your package is lost in transit, we will assist in tracking and, if necessary, issue a replacement or refund.

8. Changes to This Policy We may update our shipping policy from time to time. Any changes will be reflected on this page.

9. Contact Us For any shipping-related queries, please contact us at:

Leo Life Style
Email: [email protected]
Website: https://leoonline.in

At Leo Life Style, we strive to provide high-quality products and excellent customer service. If you are not fully satisfied with your purchase, we offer a 7-day return and exchange policy.

1. Eligibility for Returns & Exchanges

• Items must be returned within 7 days of delivery.

• The product must be unused, undamaged, and in its original packaging with all tags attached.

• A proof of purchase (receipt or order confirmation) is required.

• Returns and exchanges are not applicable for personal care products, perishable goods, and clearance sale items.

2. Return & Exchange Process

• To initiate a return or exchange, please contact our customer support at [email protected] or call +91-9997720545.

• Provide your order number, the reason for return, and clear images of the product (if applicable).

• Once approved, you will receive instructions on how to return the product.

• Customers are responsible for return shipping costs, unless the product received is defective or incorrect.

3. Refund Policy

• Once we receive and inspect the returned product, we will process the refund within 7 business days.

• Refunds will be issued via the original payment method.

• Shipping charges (if applicable) are non-refundable.

4. Exchange Policy

• If you wish to exchange a product for a different size or variant, please specify your request when initiating the return.

• Exchanges are subject to product availability.

5. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with supporting images.

• We will arrange a free replacement or issue a full refund, depending on availability.

6. Changes to This Policy Leo Life Style reserves the right to modify this policy at any time. Any changes will be posted on our website.

7. Contact Us For any questions regarding our Returns & Exchanges Policy, please contact us at:

Leo Life Style
Email: [email protected]
Website: https://leoonline.in